Oregon State University incident

CORE, GRS, and OSUF Systems are unavailable - August 29, 2023

Resolved after 1 hour 45 minutes, affecting CORE Reporting, on August 29, 2023.

resolved Aug 29, 2023, 03:50 PM UTC

The issue has been resolved and all Decision Support services are operating normally. If you continue to experience issues, please contact Decision Support at [https://beav.es/datahelp](https://beav.es/datahelp).

Started
Aug 29, 2023, 02:05 PM UTC
Resolved
Aug 29, 2023, 03:50 PM UTC
Duration
1h 45m
Detected by Pingoru
Aug 29, 2023, 02:05 PM UTC

Affected components

CORE Reporting

Update timeline

  1. investigating Aug 29, 2023, 02:05 PM UTC

    On Tuesday, August 29, 2022, we became aware of an operational issue impacting CORE, Jaspersoft, GRS, and the OSUF Systems. All these systems are currently unavailable. Our UIT Decision Support team is responding to this incident and will post updates here as recovery progresses. If you have questions about this incident, please contact Decision Support at [https://beav.es/datahelp](https://beav.es/datahelp)

  2. investigating Aug 29, 2023, 02:25 PM UTC

    We are aware of a campus-wide operational issue. Many systems are currently unavailable.

  3. monitoring Aug 29, 2023, 03:17 PM UTC

    We can confirm the broad recovery of Decision Support services. Jaspersoft is still unavailable. We continue to work towards resolving this issue. We'll provide another update at 9:00 AM PDT if not sooner.

  4. resolved Aug 29, 2023, 03:50 PM UTC

    The issue has been resolved and all Decision Support services are operating normally. If you continue to experience issues, please contact Decision Support at [https://beav.es/datahelp](https://beav.es/datahelp).

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