Oregon State University incident

Interruption to Banner, other administrative systems - Saturday, September 2

Resolved after 9 hours 10 minutes, affecting Banner, on September 2, 2023.

resolved Sep 02, 2023, 09:23 PM UTC

Banner and other administrative system maintenance completed successfully and systems have been restored to service

Started
Sep 02, 2023, 12:13 PM UTC
Resolved
Sep 02, 2023, 09:23 PM UTC
Duration
9h 10m
Detected by Pingoru
Sep 02, 2023, 12:13 PM UTC

Affected components

Banner

Update timeline

  1. investigating Sep 02, 2023, 12:13 PM UTC

    University Information and Technology will be applying necessary quarterly upgrades to Banner on Saturday, September 2, between midnight and 5pm. Banner and many related administrative OSU systems will be unavailable or have limited functionality during this window. What systems are affected? Administrative systems such as Banner, Online Services, AWA, and Degree Works may be affected and access to these systems will be interrupted during the maintenance window. The list of affected services includes: • Academic Catalog (CAT) • AWA • Banner • Banner Self-Service (Online Services) • Banner Workflow • BeaverHub (some links will be unavailable) • Benny Hire • Benny Buy • Canvas (Some administrative functions not available) • Clean Address • Curriculum Inventory Management (CIM) • Degree Works (MyDegrees) • EvalS • FormFusion • HR Service Delivery • MyOregonState (some links will be unavailable) • OSU Mobile (some data will be unavailable) • Schedule of Classes (New Scheduler) • TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) • Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.

  2. resolved Sep 02, 2023, 09:23 PM UTC

    Banner and other administrative system maintenance completed successfully and systems have been restored to service

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