Oregon State University incident

Kaltura/MediaSpace Service Disruption - Impacting access to media in Canvas

Resolved after 40 minutes, on September 28, 2023.

investigating Sep 28, 2023, 10:00 PM UTC

Kaltura is aware of an issue that is causing users to experience slowness or access failure when working with videos in Canvas. Kaltura engineers are investigating the root cause. For more information, please see Kaltura's status page: https://status.kaltura.com/incidents/jhqr6qh49chm

Started
Sep 28, 2023, 10:00 PM UTC
Resolved
Sep 28, 2023, 10:40 PM UTC
Duration
40m
Detected by Pingoru
Sep 28, 2023, 10:00 PM UTC

Update timeline

  1. investigating Sep 28, 2023, 10:00 PM UTC

    Kaltura is aware of an issue that is causing users to experience slowness or access failure when working with videos in Canvas. Kaltura engineers are investigating the root cause. For more information, please see Kaltura's status page: https://status.kaltura.com/incidents/jhqr6qh49chm

  2. resolved Sep 28, 2023, 10:40 PM UTC

    This issue has been resolved.

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