Oregon State University incident

Box experiencing major issues with uploads, downloads

Resolved after 3 days 5 hours, affecting Box, on October 2, 2023.

investigating Oct 02, 2023, 05:30 PM UTC

Around 10:30am, we became aware that Box is experiencing a major issue that is affecting uploads, downloads, Previews, Box Sign, Box Notes and SSO Logins for the web application. Box is working to identify and implement a solution to the issue.

Started
Oct 02, 2023, 05:30 PM UTC
Resolved
Oct 05, 2023, 11:07 PM UTC
Duration
3d 5h
Detected by Pingoru
Oct 02, 2023, 05:30 PM UTC

Affected components

Box

Update timeline

  1. investigating Oct 02, 2023, 05:30 PM UTC

    Around 10:30am, we became aware that Box is experiencing a major issue that is affecting uploads, downloads, Previews, Box Sign, Box Notes and SSO Logins for the web application. Box is working to identify and implement a solution to the issue.

  2. resolved Oct 05, 2023, 11:07 PM UTC

    This issue has been resolved and Box is back online.

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