Oregon State University incident
CORE and GRS OnBase (Nolij) document viewer operational issue - October 16, 2023
Resolved after 16 minutes, affecting Business Intelligence, on October 16, 2023.
This issue has been resolved and all Decision Support services are operating normally.
Affected components
Update timeline
- investigating Oct 16, 2023, 02:29 PM UTC
At 7:08 AM PDT, we became aware of an issue with the OnBase (Nolij) document viewer that is available in CORE and the Grant Reporting System (GRS). After clicking on the red "N" logo to view a document, documents may not return as expected and an error page is displayed; or documents may return after a long wait. The Data team is working to resolve this issue as quickly as possible.
- resolved Oct 16, 2023, 02:46 PM UTC
This issue has been resolved and all Decision Support services are operating normally.
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