Oregon State University incident

Automic Workload Automation (Pausing New Job Requests until 1pm, Monday, Dec 4th)

Resolved after 22 hours 31 minutes, on December 4, 2023.

resolved Dec 05, 2023, 04:51 PM UTC

Working with Broadcom's Engineers, we rebuilt the AWA database and completed reindexing ~9:30am this morning (Dec 5th). We announced an all clear (tentatively), but are watching to see if resource utilization spikes back up again. That said, we are giving an all clear on this issue with AWA's User Interface.

Started
Dec 04, 2023, 06:19 PM UTC
Resolved
Dec 05, 2023, 04:51 PM UTC
Duration
22h 31m
Detected by Pingoru
Dec 04, 2023, 06:19 PM UTC

Update timeline

  1. investigating Dec 04, 2023, 06:19 PM UTC

    AWA job requests are being impacted by closed port issues. We are working to resolve these issues but need to temporarily cut off the ability for folks to add new job requests until the old ones are completed.

  2. resolved Dec 05, 2023, 04:51 PM UTC

    Working with Broadcom's Engineers, we rebuilt the AWA database and completed reindexing ~9:30am this morning (Dec 5th). We announced an all clear (tentatively), but are watching to see if resource utilization spikes back up again. That said, we are giving an all clear on this issue with AWA's User Interface.

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