Oregon State University incident
Some Outlook for Mac issues reported 3/21/2024
Resolved after 4 days, affecting Email, on March 22, 2024.
The vendor resolved this issue earlier today. If you continue to have Outlook problems, please contact the Service Desk: beav.es/help
Affected components
Update timeline
- investigating Mar 22, 2024, 12:09 AM UTC
Some Outlook for Mac users have been reporting issues connecting to email today, 3/21/2024. Users may see an error similar to "Unable to sign in" or "Unable to add account. Please check your credentials and try again." Microsoft has acknowledged the issue and is working to resolve it. As a temporary work-around, please use Outlook on the Web at: http://exchange.oregonstate.edu
- identified Mar 22, 2024, 11:57 PM UTC
The vendor is continuing to work to resolve this issue. We are monitoring the situation and will provide another update on Monday, 3/25.
- resolved Mar 26, 2024, 12:09 AM UTC
The vendor resolved this issue earlier today. If you continue to have Outlook problems, please contact the Service Desk: beav.es/help
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