Oregon State University incident
Reporting operational issue - CORE, Jaspersoft, and GRS impacted 2024-09-25
Resolved after 3 hours 50 minutes, affecting CORE Reporting, on September 25, 2024.
Between 9:50 AM and 2:37 PM PDT, OSU customers experienced out-of-date Operating Ledger data in CORE, GRS, and Jaspersoft. We can confirm that all data issues have been resolved, and all UIT Data Team services are operating normally.
Affected components
Update timeline
- investigating Sep 25, 2024, 05:50 PM UTC
At 9:50 AM PDT on Wednesday, September 25, 2024 we became aware of an issue affecting GRS, Jaspersoft, and some CORE reports. Operating Ledger data in CORE, Jaspersoft, and GRS has not been refreshed yet today, and does not include transactions from yesterday (Tuesday). Our UIT Data Team is responding to this incident and will post updates here as recovery progresses. If you have questions about this incident, please submit a support request to the UIT Data Team at [https://beav.es/datahelp](https://beav.es/datahelp).
- identified Sep 25, 2024, 05:51 PM UTC
We are in the process of refreshing the Operating Ledger data.
- identified Sep 25, 2024, 07:38 PM UTC
Operating Ledger data is still being refreshed.
- identified Sep 25, 2024, 09:08 PM UTC
We can confirm the recovery of CORE reports affected by this issue. We are continuing to work towards full recovery for Jaspersoft and GRS.
- resolved Sep 25, 2024, 09:40 PM UTC
Between 9:50 AM and 2:37 PM PDT, OSU customers experienced out-of-date Operating Ledger data in CORE, GRS, and Jaspersoft. We can confirm that all data issues have been resolved, and all UIT Data Team services are operating normally.
Your product runs on more than Oregon State University
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services