Oregon State University incident
Qualtrics - Account Creation Issue - Unable to Create New Accounts
Resolved on February 21, 2025, affecting Qualtrics.
We are currently experiencing an issue with Qualtrics where new accounts cannot be created. Our team is actively working with the vendor to resolve this issue as quickly as possible. Impact: Users are unable to create new Qualtrics accounts at this time. Existing accounts and other functionalities of Qualtrics remain unaffected. Current Status: Our team is investigating the root cause and collaborating with the vendor to implement a fix. We will provide updates as soon as more information becomes available. Next Steps: We will continue to monitor the situation and provide updates through our service status page. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue. For further assistance, please contact the Service Desk.
Affected components
Update timeline
- resolved Feb 21, 2025, 11:00 PM UTC
We are currently experiencing an issue with Qualtrics where new accounts cannot be created. Our team is actively working with the vendor to resolve this issue as quickly as possible. Impact: Users are unable to create new Qualtrics accounts at this time. Existing accounts and other functionalities of Qualtrics remain unaffected. Current Status: Our team is investigating the root cause and collaborating with the vendor to implement a fix. We will provide updates as soon as more information becomes available. Next Steps: We will continue to monitor the situation and provide updates through our service status page. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue. For further assistance, please contact the Service Desk.
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