Oregon State University incident

Zoom Outage

Resolved after 2 hours 50 minutes, affecting Zoom, on April 16, 2025.

resolved Apr 16, 2025, 09:45 PM UTC

Update from Zoom - https://status.zoom.us: All Zoom services have been restored, if you are still having connection issues please flush your DNS cache and reconnect. For Windows open a command prompt and type "ipconfig /flushdns" For Mac open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder" Apr 16, 2025 - 14:35 PDT

Started
Apr 16, 2025, 06:55 PM UTC
Resolved
Apr 16, 2025, 09:45 PM UTC
Duration
2h 50m
Detected by Pingoru
Apr 16, 2025, 06:55 PM UTC

Affected components

Zoom

Update timeline

  1. investigating Apr 16, 2025, 06:55 PM UTC

    We are investigating reports of users unable to access OSU Zoom.

  2. investigating Apr 16, 2025, 07:23 PM UTC

    Zoom has updated the status page with the following message: Issue with multiple Zoom Services Investigating - We are investigating domain name resolution issues on the zoom.us domain that is affecting multiple services. Regular updates will be provided. Apr 16, 2025 - 12:17 PDT

  3. investigating Apr 16, 2025, 07:56 PM UTC

    Update from Zoom: We continue to investigate the domain name resolution issues on the zoom.us domain that is affecting multiple services. More updates to follow. Apr 16, 2025 - 12:51 PDT https://status.zoom.us/

  4. identified Apr 16, 2025, 08:31 PM UTC

    Identified - We continue to investigate the domain name resolution issues on the zoom.us domain that is affecting multiple services. More updates to follow. Apr 16, 2025 - 13:16 PDT

  5. monitoring Apr 16, 2025, 08:59 PM UTC

    Latest update from Zoom - https://status.zoom.us/: Monitoring - Services have been restored, if you are still having connection issues please flush your DNS cache and attempt to reconnect. For Windows open a command prompt and type "ipconfig /flushdns" For Mac open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder" Apr 16, 2025 - 13:55 PDT

  6. resolved Apr 16, 2025, 09:45 PM UTC

    Update from Zoom - https://status.zoom.us: All Zoom services have been restored, if you are still having connection issues please flush your DNS cache and reconnect. For Windows open a command prompt and type "ipconfig /flushdns" For Mac open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder" Apr 16, 2025 - 14:35 PDT

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