Oregon State University incident

ONID new account activation issues

Resolved after 1 day 6 hours, affecting Authentication Systems, on June 23, 2025.

resolved Jun 25, 2025, 12:59 AM UTC

This outage has been resolved. As of 5PM, all pending new accounts have been created. Anyone impacted by this issue with new accounts can now successfully activate their accounts at this time.

Started
Jun 23, 2025, 06:42 PM UTC
Resolved
Jun 25, 2025, 12:59 AM UTC
Duration
1d 6h
Detected by Pingoru
Jun 23, 2025, 06:42 PM UTC

Affected components

Authentication Systems

Update timeline

  1. investigating Jun 23, 2025, 06:42 PM UTC

    Some new users are experiencing issues activating their ONID account. We are working to resolve this issue. New users who are unable to activate ONID should wait 1 day and try again. If ONID activation still does not work, please contact the Service Desk at 541-737-8787 to report the issue.

  2. resolved Jun 25, 2025, 12:59 AM UTC

    This outage has been resolved. As of 5PM, all pending new accounts have been created. Anyone impacted by this issue with new accounts can now successfully activate their accounts at this time.

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