Resolved after 1 day, affecting Canvas, on October 20, 2025.
Canvas, and other systems impacted by the AWS outage, now appear to be functioning normally.
Affected components
Update timeline
- investigating Oct 20, 2025, 02:25 PM UTC
Canvas is currently offline and unvailable due to network connectivity issues with Amazon Web Services. Amazon is continuing to investigate the issue.
- investigating Oct 20, 2025, 03:38 PM UTC
An issue with Amazon Web Services is impacting multiple OSU services, including: Canvas, Qualtrics, CORE, AWA, Asana, and the FYRR dashboard.
- identified Oct 20, 2025, 06:26 PM UTC
Amazon Web Services has identified the root cause of their connectivity issues and is working to mitigate them. Canvas remains offline, and some users are experiencing issues with Qualtrics, Asana, Automic Workload Automation (AWA), Smartsheet, and Canvas-related data reports and dashboards.
- monitoring Oct 20, 2025, 11:36 PM UTC
Amazon Web Services has remediated the issue which resulted in the Canvas outage. Canvas now appears to be functional for most users, however we will continue to monitor the Canvas status page for an all clear.
- resolved Oct 21, 2025, 03:06 PM UTC
Canvas, and other systems impacted by the AWS outage, now appear to be functioning normally.
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Amazon Web Services