Resolved after 1 day 17 hours, affecting Automic Workload Automation (AWA), on November 10, 2025.
As of Monday November 10th, AWA been repaired and functionality restored to normal.
Affected components
Update timeline
- investigating Nov 10, 2025, 10:05 PM UTC
There is a known issue with AWA that affects job queuing – this means that jobs are not running. This affects roughly 2,000 jobs, including things like transcript printing, student refunds, and disbursements. We will be testing a fix for this issue in dev today, Monday, November 10, 2025, and through this evening. If the fix is successful, then we will take an emergency outage to apply the fix in production. We do not yet have an ETA for resolution. If you have any questions or concerns regarding this issue, please contact the Service Desk at beav.es/help or by calling 541-737-8787.
- resolved Nov 12, 2025, 03:27 PM UTC
As of Monday November 10th, AWA been repaired and functionality restored to normal.
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