Resolved after 56 minutes, affecting Box, on January 8, 2026.
After further monitoring, this incident is now considered resolved. Box has validated that all affected services are restored to full functionality.
Affected components
Update timeline
- investigating Jan 08, 2026, 12:44 AM UTC
Box is reporting an outage affecting Login, Public API, Uploads, Downloads and Box Notes. Please see status.box.com for latest updates.
- investigating Jan 08, 2026, 01:01 AM UTC
Box is continuing to investigate this issue. We will post updates as they become available.
- identified Jan 08, 2026, 01:07 AM UTC
Box has identified the problem, and they are observing a trend towards recovery.
- identified Jan 08, 2026, 01:17 AM UTC
Box has taken steps to remediate this issue and is seeing improvement for the impacted services. Box will continue to monitor for any additional impact.
- resolved Jan 08, 2026, 01:40 AM UTC
After further monitoring, this incident is now considered resolved. Box has validated that all affected services are restored to full functionality.
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