Resolved after 2 hours 17 minutes, affecting Workday, on July 15, 2026.
We received the following update from the vendor: "Service has recovered and all tenants are accessible. Our teams continue to investigate the root cause. We will continue to closely monitor for stability until the root cause is fully understood. We will provide another update at 4 PM PT if not sooner."
Affected components
Update timeline
- investigating Jul 15, 2026, 08:00 PM UTC
We are aware of an issue affecting Workday that began around 1:00 PM. Users may experience intermittent login failures or see error messages such as connection timeouts after selecting login. This issue is not limited to OSU. Workday is currently working to identify and resolve the issue. If you are unable to access Workday, please try waiting 2–3 minutes, refreshing your browser, and attempting to log in again. We are monitoring the issue and will provide updates as they become available.
- monitoring Jul 15, 2026, 08:37 PM UTC
As of about 1:30pm, Workday login appears to be functional again. We are awaiting an all-clear from the vendor before closing out this incident.
- resolved Jul 15, 2026, 10:17 PM UTC
We received the following update from the vendor: "Service has recovered and all tenants are accessible. Our teams continue to investigate the root cause. We will continue to closely monitor for stability until the root cause is fully understood. We will provide another update at 4 PM PT if not sooner."
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