Ordoro incident

All tasks paused in Ordoro due to multiple sites being down

Major Resolved View vendor source →

Ordoro experienced a major incident on November 16, 2021 affecting Ordoro, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2021, 06:30 PM UTC
Resolved
Nov 16, 2021, 07:05 PM UTC
Duration
34m
Detected by Pingoru
Nov 16, 2021, 06:30 PM UTC

Affected components

Ordoro

Update timeline

  1. identified Nov 16, 2021, 06:30 PM UTC

    Ordoro has noticed we're unable to connect with multiple sites to run tasks, such as import orders, write back tracking numbers, and sync inventory. Some examples include BigCommerce and Etsy. Per the Down Detector link below, many websites are experiencing outages. Until our monitoring returns to normal, we have paused all tasks in Ordoro. This will ensure we pull good data from carts and sales channels. We'll continue to post updates as they're available. Thank you! Down Detector: https://downdetector.com/

  2. resolved Nov 16, 2021, 07:05 PM UTC

    All services have returned to normal. We have unpaused tasks, and everything is running smoothly. Please reach out to our Support Team if you have any questions. Thank you!