Ordoro experienced a notice incident on October 3, 2022 affecting Ordoro, lasting 8h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Ordoro
Update timeline
- identified Oct 03, 2022, 02:16 PM UTC
We have identified an issue with creating RMA (Return Merchandise Authorization) labels for our Pro + Enterprise users. We are actively working on a fix. We'll update this page with an ETA/when the issue is resolved. More to come.
- identified Oct 03, 2022, 06:46 PM UTC
We are continuing to work on a fix for this issue. A release is planned for today to address the problem. Thank you for your patience.
- resolved Oct 03, 2022, 10:42 PM UTC
A fix has been released for this issue. RMA label creation is working as expected. Please contact Ordoro Support ([email protected]) if you need further assistance. Thank you!