Ordoro incident

Issues with UPS Label Generation

Minor Resolved View vendor source →

Ordoro experienced a minor incident on January 25, 2024 affecting Ordoro, lasting 3h 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2024, 05:21 PM UTC
Resolved
Jan 25, 2024, 08:51 PM UTC
Duration
3h 30m
Detected by Pingoru
Jan 25, 2024, 05:21 PM UTC

Affected components

Ordoro

Update timeline

  1. investigating Jan 25, 2024, 05:21 PM UTC

    We are currently experiencing some technical difficulties with UPS label generation feature. Our team is actively working to resolve this issue as quickly as possible. During this time, the service for generating UPS labels may be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your patience while we address this problem.

  2. investigating Jan 25, 2024, 06:52 PM UTC

    Our developers are continuing to work on this issue. We hope to return UPS shipping to normal as soon as possible. More updates to come!

  3. resolved Jan 25, 2024, 08:51 PM UTC

    The issues we were experiencing have been successfully resolved. UPS is now fully operational and available for your use. We appreciate your patience and understanding while our team worked to fix this problem. Please reach out if you have any questions.