Ordoro incident

Orders page may load slower than expected

Notice Resolved View vendor source →

Ordoro experienced a notice incident on December 6, 2021 affecting Ordoro, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2021, 06:54 PM UTC
Resolved
Dec 06, 2021, 10:13 PM UTC
Duration
3h 18m
Detected by Pingoru
Dec 06, 2021, 06:54 PM UTC

Affected components

Ordoro

Update timeline

  1. identified Dec 06, 2021, 06:54 PM UTC

    We've identified an increased latency when the Orders page loads. This may cause slower than expected loading times. We're working on addressing this and will post another update once everything is back to normal.

  2. monitoring Dec 06, 2021, 07:47 PM UTC

    Our developers made some adjustments, and loading times should return to normal. Please reach out to [email protected] if you run into continued slowness/errors. Thank you!

  3. resolved Dec 06, 2021, 10:13 PM UTC

    All page loading times have returned to normal. Thank you for your patience while we addressed this. If you need further assistance, please reach out to [email protected].