Ordoro experienced a notice incident on April 26, 2023 affecting Ordoro, lasting 2h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 26, 2023, 02:05 PM UTC
Our team is actively investigating app issues that may be related to order import, label generation, and other areas. Our developers are working diligently to identify and address the problem, and we will provide updates shortly as we learn more.
- identified Apr 26, 2023, 03:02 PM UTC
Our developers are urgently working to fix the intermittent issues. Further updates will be provided soon. Thank you for your understanding and continued support.
- resolved Apr 26, 2023, 04:38 PM UTC
We are happy to share that the app issues have been successfully resolved. Our development team identified and addressed the problem, and the app now functions as expected. We appreciate your patience during this time and apologize for any inconvenience caused. If you encounter any further issues or have any questions, please feel free to contact our Support team.