Ordoro incident

Issues with Address Validation

Notice Resolved View vendor source →

Ordoro experienced a notice incident on July 26, 2023 affecting Ordoro, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2023, 01:39 PM UTC
Resolved
Jul 26, 2023, 03:59 PM UTC
Duration
2h 19m
Detected by Pingoru
Jul 26, 2023, 01:39 PM UTC

Affected components

Ordoro

Update timeline

  1. investigating Jul 26, 2023, 01:39 PM UTC

    We're aware of some difficulties with address validation. Our team is actively investigating to identify the root cause and implement a prompt resolution. We apologize for any inconvenience, and we'll keep you informed of any developments.

  2. monitoring Jul 26, 2023, 02:57 PM UTC

    We're seeing improvements with address validation. Our team is closely monitoring the situation to ensure everything functions as expected. Stay tuned for further updates.

  3. resolved Jul 26, 2023, 03:59 PM UTC

    The address validation issue has been successfully resolved. Our team has rerun the validation process, and everything is now working as expected. Thank you for your patience during this period. Should you encounter any further concerns, please don't hesitate to reach out.