Ordoro incident

Loading Delays with Shipping Labels

Minor Resolved View vendor source →

Ordoro experienced a minor incident on November 29, 2023 affecting Ordoro, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2023, 06:12 PM UTC
Resolved
Nov 29, 2023, 06:54 PM UTC
Duration
41m
Detected by Pingoru
Nov 29, 2023, 06:12 PM UTC

Affected components

Ordoro

Update timeline

  1. investigating Nov 29, 2023, 06:12 PM UTC

    We're currently experiencing longer loading times for creating shipping labels, particularly with USPS and UPS. This might cause timeout errors or unavailable service messages. Our team is working on fixing this ASAP. We'll update you as soon as we have more info. Thank you for your patience!

  2. resolved Nov 29, 2023, 06:54 PM UTC

    Good news! Both USPS and UPS are now operating at their usual, quick speed. UPS experienced some downtime which was the root problem. For more details, visit the UPS status page https://www.ups.com/api-status?loc=en_US Thank you for your patience while we monitored and addressed this issue.