Ordoro incident

UPS Service Disruption

Notice Resolved View vendor source →

Ordoro experienced a notice incident on May 17, 2024 affecting Ordoro, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2024, 06:47 PM UTC
Resolved
May 17, 2024, 07:40 PM UTC
Duration
53m
Detected by Pingoru
May 17, 2024, 06:47 PM UTC

Affected components

Ordoro

Update timeline

  1. identified May 17, 2024, 06:47 PM UTC

    Due to a technical problem on UPS's end, creating UPS shipping labels through Ordoro is not possible at the moment. We are actively monitoring the situation. Rest assured, we will share updates as soon as they are available. Thank you for your patience and understanding while UPS works to resolve this issue.

  2. identified May 17, 2024, 06:47 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved May 17, 2024, 07:40 PM UTC

    UPS has restored their service and you're able to create UPS labels in Ordoro again. Please reach out to our Support team if you encounter any other issues. Many thanks.