Ordoro incident

Pitney Bowes Outage Affecting USPS Label Creation

Ordoro experienced a minor incident on January 30, 2025 affecting Ordoro, lasting 1h. The incident has been resolved; the full update timeline is below.

Started: Jan 30, 2025, 02:19 PM UTC
Resolved: Jan 30, 2025, 03:20 PM UTC
Duration: 1h
Detected by Pingoru: Jan 30, 2025, 02:19 PM UTC

Affected components

Ordoro

Update timeline

identified Jan 30, 2025, 02:19 PM UTC

We’re currently experiencing issues with Pitney Bowes, which may cause errors when creating USPS labels. You may see an error message about "Read timed out." This issue is on Pitney Bowes' end, and we’ll need to wait for them to resolve it. You can track their progress here: https://status.pitneybowes.com/incidents/pt5ns5p40kw7. We’ll keep you updated here as well. Thanks for your patience!
monitoring Jan 30, 2025, 03:06 PM UTC

The issue has been reported as resolved, but we're continuing to monitor it.
resolved Jan 30, 2025, 03:20 PM UTC

This incident has been resolved.