Ordoro incident

Delayed Shopify order imports

Minor Resolved View vendor source →

Ordoro experienced a minor incident on March 13, 2025 affecting Ordoro, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2025, 07:32 PM UTC
Resolved
Mar 13, 2025, 10:15 PM UTC
Duration
2h 42m
Detected by Pingoru
Mar 13, 2025, 07:32 PM UTC

Affected components

Ordoro

Update timeline

  1. investigating Mar 13, 2025, 07:32 PM UTC

    We're experiencing some issues with importing Shopify orders via webhooks. Our developers are actively investigating, and we’ll share updates as soon as we have more information. Thanks for your patience!

  2. resolved Mar 13, 2025, 10:15 PM UTC

    The issue with Shopify orders importing via webhooks has been resolved, and orders are now importing instantly as expected.