OrderMyGear experienced a notice incident on October 20, 2025 affecting OneSource API and Popup Stores Products, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 20, 2025, 11:44 AM UTC
AWS is experiencing a widespread incident that has impacted services across the internet, like OrderMyGear's DistributorCentral. The OrderMyGear Engineering team is aware of this issue and is closely monitoring status updates from its cloud provider, AWS, as they work towards mitigation and resolution. Additional updates will be provided as needed.
- monitoring Oct 20, 2025, 04:08 PM UTC
We are observing issues related to the AWS outage and continue to monitor for any further issues.
- monitoring Oct 20, 2025, 11:48 PM UTC
AWS has stated that its outage is resolved. OrderMyGear services should now be operational. Engineering will continue to monitor for any new issues.
- resolved Oct 21, 2025, 03:39 PM UTC
This incident has been resolved and all OrderMyGear services are operating normally.