OrderMyGear incident

Dashboards Sales Not Updating

Resolved after 4 hours 29 minutes, affecting Popup Stores Reporting, on October 28, 2024.

monitoring Oct 28, 2024, 07:15 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 28, 2024, 04:07 PM UTC
Resolved
Oct 28, 2024, 08:37 PM UTC
Duration
4h 29m
Detected by Pingoru
Oct 28, 2024, 04:07 PM UTC

Affected components

Popup Stores Reporting

Update timeline

  1. investigating Oct 28, 2024, 04:07 PM UTC

    OrderMyGear is aware of an issue related to dashboard analytics data and is working to troubleshoot and resolve the issue.

  2. investigating Oct 28, 2024, 04:11 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 28, 2024, 07:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 28, 2024, 08:37 PM UTC

    This incident has been resolved.

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