Resolved after 2 hours 18 minutes, affecting Websites, on March 17, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Mar 17, 2025, 10:56 PM UTC
OrderMyGear Engineers are currently investigating an issue related to the DistributorCentral dashboard that is causing it to fail and show errors to customers. We will update the incident with additional information as it develops.
- identified Mar 17, 2025, 11:35 PM UTC
This issue has been identified and a fix is being implemented.
- identified Mar 17, 2025, 11:36 PM UTC
DistributorCentral dashboard and websites will be in a state of degraded performance while we work to implement a fix and resolve the issue.
- identified Mar 18, 2025, 01:12 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 18, 2025, 01:13 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 18, 2025, 01:14 AM UTC
This incident has been resolved.
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