OrderlyMeds incident

Patient properties outage

Major Vendor's status page →

Resolved after 2 hours 58 minutes, affecting Marketing website and API, on April 28, 2025.

investigating Apr 28, 2025, 11:33 PM UTC

We are continuing to investigate this issue.

Started
Apr 28, 2025, 08:35 PM UTC
Resolved
Apr 28, 2025, 11:34 PM UTC
Duration
2h 58m
Detected by Pingoru
Apr 28, 2025, 08:35 PM UTC

Affected components

Marketing websiteAPI

Update timeline

  1. investigating Apr 28, 2025, 08:35 PM UTC

    We are aware of an outage affecting marketing pages, account creation, patient portal, and monthly check-ins. We are working with our operations team to bring that functionality back online and thank you for your patience.

  2. investigating Apr 28, 2025, 11:33 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 28, 2025, 11:34 PM UTC

    This incident has been resolved.

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