Optus SMS experienced a notice incident on April 9, 2021, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 09, 2021, 04:50 AM UTC
Dear valued customer, We were aware of an issue with our Email2SMS service from approximately 11:45AM AEST to 2:30PM AEST. During this time messages using our Email2SMS service will not have been sent. We have since resolved the issue and the Email2SMS service is once again fully operational. Apologies for any negative impact this has had. We will be performing a post-mortem analysis to avoid a re-occurrence and improve the speed of issue detection in the future. Regards, Modica Support Team [email protected]