Affected components
Update timeline
- investigating Mar 27, 2026, 12:13 AM UTC
We are experiencing delays in SMS message delivery, we are investigating the cause of the delay and will work to remedy the issue as soon as possible. Messages will queue within our systems for delivery once any queues have cleared. A further update will be posted shortly. Regards, Optus SMS Support Team
- monitoring Mar 27, 2026, 12:52 AM UTC
The issue causing delays in message delivery has been resolved, queued messages have now been sent and delivery has returned to normal levels. If you are still experiencing issues please contact the support team. Regards, Optus SMS Support Team
- resolved Mar 27, 2026, 01:13 AM UTC
We are happy to report that messages have continued to flow normally, and we are now resolving this incident. Regards, Optus SMS Support Team
Looking to track Optus SMS downtime and outages?
Pingoru polls Optus SMS's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Optus SMS reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Optus SMS alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required