Optus SMS experienced a notice incident on September 15, 2022 affecting Australia, lasting 2h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 15, 2022, 12:47 PM UTC
We are currently experiencing issues delivering messages to Optus. We have contacted their support team who are working towards a resolution. Connectivity issues started at approximately 23:59 NZT (11:59 UTC). A further update will be posted in 30 minutes. Regards, Optus SMS Support Team
- identified Sep 15, 2022, 01:12 PM UTC
Optus has identified the issue and is currently working on a fix. Regards, Optus SMS Support Team
- monitoring Sep 15, 2022, 02:19 PM UTC
Optus connectivity has been restored and we are currently monitoring for any further issues. Regards, Optus SMS Support Team
- resolved Sep 15, 2022, 03:19 PM UTC
Our monitoring indicates full connectivity has been stable since 23:55 AEST (13:55 UTC) and we are resolving this issue. If you are still experiencing issues please contact support. Regards, Optus SMS Support Team