Optus SMS experienced a minor incident on July 6, 2023 affecting Web2SMS, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 06, 2023, 02:00 AM UTC
Good day, Team. We are currently seeing reduced performance for Mobile Report and Web2SMS message data being displayed. Note that this is not affecting message traffic, only the display of the data. We are currently implementing a fix that will restore functionality in short order. We will keep you updated. Please forward any queries to [email protected] Thanks, Modica Support.
- monitoring Jul 06, 2023, 02:12 AM UTC
We have deployed the fix and can see performance has returned. Any users who were affected, please try again. If you are still currently experiencing an issue, please contact us at [email protected] Thanks, Modica Support.
- resolved Jul 06, 2023, 02:48 AM UTC
The issue is now resolved. Thanks, Modica Support.