Optus SMS incident

Optus SMS Suite Confluence offline due to zero-day vulnerability advised by Atlassian

Minor Resolved View vendor source →

Optus SMS experienced a minor incident on December 6, 2023 affecting Optus SMS Suite Service Desk, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2023, 05:38 AM UTC
Resolved
Dec 06, 2023, 07:19 AM UTC
Duration
1h 40m
Detected by Pingoru
Dec 06, 2023, 05:38 AM UTC

Affected components

Optus SMS Suite Service Desk

Update timeline

  1. identified Dec 06, 2023, 05:38 AM UTC

    Atlassian has advised us today that there is a zero-day vulnerability that may affect our Confluence instance. Until the vulnerability has been fully resolved we have taken the preventative action of taking our Confluence pages offline. For further information please refer to the following Atlassian article; https://confluence.atlassian.com/security/cve-2023-22522-rce-vulnerability-in-confluence-data-center-and-confluence-server-1319570362.html Please contact support if you require any information that you would normally access via our confluence pages. We will post any updates to this page as they become available. Regards Support team

  2. resolved Dec 06, 2023, 07:19 AM UTC

    Atlassian has released a patched version of Confluence which we have applied, and we have restored access to our Confluence pages. Please contact [email protected] if your access to Confluence hasn't been restored.