Optus SMS experienced a notice incident on December 21, 2023 affecting Campaign Manager and Mobile Studio and 1 more component, lasting 3h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Dec 21, 2023, 10:24 PM UTC
Good day, Team. We recently experienced an outage of one of our services. Outage: 07:51 - 08:14 AEST / 08:51 - 09:14 AEDT. We deployed a fix and connectivity has returned. Any MT sent to us during this outage may not have reached us. MO would have queued with the carriers and passed to us once connectivity was restored. DLRs will have queued with us until service was restored. We are seeing traffic flowing again. We will monitor for any further changes. If you have any further questions, please email us at [email protected] Thanks, Modica Support Team.
- resolved Dec 22, 2023, 02:22 AM UTC
Systems are stable and messages are flowing normally. We are now resolving this issue. If you still experiencing issues, please email us at [email protected] Thanks, Modica Support Team.