Optum incident

Resolved Notice : CLINICAL EXCHANGE - Some users not able to reach Clinical Exchange

Major Resolved View vendor source →

Optum experienced a major incident on February 27, 2026, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2026, 01:47 PM UTC
Resolved
Feb 27, 2026, 02:28 PM UTC
Duration
40m
Detected by Pingoru
Feb 27, 2026, 01:47 PM UTC

Update timeline

  1. investigating Feb 27, 2026, 01:47 PM UTC

    We are aware of an issue with end-users experiencing errors while trying to access the Clinical Exchange application. We are investigating this as a priority. INC# INC48666477

  2. resolved Feb 27, 2026, 02:28 PM UTC

    An issue with some end‑users experiencing errors while attempting to access the Clinical Exchange application has been resolved. We are continuing to monitor. INC# INC48666477