Optum incident
Resolved Notice : RCM ASSURANCE - EDSNET screen changes caused DDE script failure, resulting in failed MDE background jobs.
Update timeline
- investigating Mar 03, 2026, 04:35 PM UTC
An update has been loaded to hosted Assurance which will resolve account errors caused yesterday. Support is working to resume jobs failed currently. Turnkey customer should request Product Update to retrieve the files. INC# INC48727484
- resolved Mar 03, 2026, 05:02 PM UTC
Updates have been applied to correct account errors and failed jobs are running successfully. INC# INC48727484
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