Optum incident

Resolved Notice: TES RCM MDIV / Kerberos mounts experiencing intermittent connectivity issues with MDIV

Major Resolved View vendor source →

Optum experienced a major incident on March 4, 2026, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2026, 06:00 PM UTC
Resolved
Mar 04, 2026, 06:22 PM UTC
Duration
21m
Detected by Pingoru
Mar 04, 2026, 06:00 PM UTC

Update timeline

  1. investigating Mar 04, 2026, 06:00 PM UTC

    We are currently experiencing intermittent issues with MDIV this morning. Our AIX and MDIV engineering teams are actively working to identify the root cause and resolve the issue as quickly as possible. Thank you for your patience and understanding while we work through this. We will share updates on any significant developments and notify you as soon as service is fully restored. INC# INC48748784

  2. resolved Mar 04, 2026, 06:22 PM UTC

    Corrective actions implemented - services restored. INC# INC48748784