Resolved Notice: RCMFO CLEARANCE estimator is down

Update timeline

1. investigating Mar 20, 2026, 02:54 PM UTC

   We are aware of an issue occurring within the system. We will provide updates as more information becomes available. Incident type : Estimator is down Incident description: Estimator is down for all customers currently, and we are working to resolve this issue as quickly as possible. INC#INC49049942

2. investigating Mar 20, 2026, 05:13 PM UTC

   The team is currently aware of an issue within the system and will provide further updates as more details are confirmed. Incident type : Estimator is down Incident description: Estimator is down for all customers currently, and we are working to resolve this issue as quickly as possible. INC#INC49049942

3. identified Mar 20, 2026, 07:24 PM UTC

   The team is aware of the issue affecting the system and will share updates as additional details become available. Call has been reconvened to 05:00 PM EST for further investigation.

4. identified Mar 20, 2026, 09:22 PM UTC

   The team knows about the issue impacting the system and will provide updates when more information is available. INC#INC49049942

5. resolved Mar 20, 2026, 11:40 PM UTC

   The issue that impacted the estimator has been resolved. Thank you for your patience as our teams worked to resolve this incident. INC#INC49049942