Optix incident

Actively Addressing Performance Issues

Resolved after 6 days 7 hours, affecting Admin Dashboard and Mobile Apps and 1 more, on November 14, 2024.

identified Nov 19, 2024, 09:35 PM UTC

Our team is actively working to resolve this as quickly as possible. Thank you for your patience and understanding.

Started: Nov 14, 2024, 02:48 PM UTC
Resolved: Nov 20, 2024, 10:30 PM UTC
Duration: 6d 7h
Detected by Pingoru: Nov 14, 2024, 02:48 PM UTC

Affected components

Admin Dashboard Mobile AppsAndroid AppiOS AppOptix Developer PlatformGraphQL API

Update timeline

identified Nov 19, 2024, 09:35 PM UTC

Our team is actively working to resolve this as quickly as possible. Thank you for your patience and understanding.
resolved Nov 20, 2024, 10:30 PM UTC

This is now resolved. Thanks for your patience.

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