Optimizely experienced a minor incident on March 27, 2026 affecting Event Export and Event Export, lasting 2h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Event ExportEvent Export
Update timeline
- identified Mar 27, 2026, 02:01 PM UTC
We are aware of an issue affecting the Events Export API, which is causing some requests to this endpoint to return errors. Our team has identified the root cause and is actively working on a resolution. No event data collection is impacted by this issue, only the ability to generate temporary export credentials is affected. We will provide updates as the fix progresses. We apologize for the inconvenience.
- monitoring Mar 27, 2026, 03:32 PM UTC
The issue affecting the Events Export API has been resolved and we will continue to monitor the improvement.
- resolved Mar 27, 2026, 04:44 PM UTC
This incident has been resolved.