Optimizely incident

Optimizely Data Platform - APIs - APAC Region

Minor Resolved View vendor source →

Optimizely experienced a minor incident on March 30, 2026 affecting ODP Application and Data Ingestion and Processing, lasting 12h 48m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2026, 09:00 AM UTC
Resolved
Mar 30, 2026, 09:48 PM UTC
Duration
12h 48m
Detected by Pingoru
Mar 30, 2026, 09:00 AM UTC

Affected components

ODP ApplicationData Ingestion and Processing

Update timeline

  1. investigating Mar 30, 2026, 12:03 PM UTC

    We are investigating the problem with using GraphQL and the Segment API in the AU region.

  2. monitoring Mar 30, 2026, 04:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 30, 2026, 09:48 PM UTC

    This incident has been resolved.