OPSWAT experienced a notice incident on October 22, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 22, 2025, 08:56 AM UTC
On October 20th, at approximately 2:30 PM, the AI Chatbot provider (Botpress) experienced a service interruption caused by AWS infrastructure outage. This disruption impacted the availability and performance of the AI Chatbot. The provider restored and recovered by 4:12 PM on the same day.