OPSWAT incident
My OPSWAT is currently experiencing an issue affecting the OPSWAT Support Portal
Resolved after 13 minutes, affecting My OPSWAT Portal, on September 3, 2026.
We would like to inform you that the recent incident affecting OPSWAT Support Portal has been fully resolved by our engineering team. All features are now functioning normally. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Our team continues to closely monitor the system to ensure stability.
Affected components
Update timeline
- investigating Sep 03, 2026, 09:53 AM UTC
We are currently experiencing an issue affecting the OPSWAT Support Portal. Customers may be unable to create new support cases or view existing ones. OPSWAT products, licensing, and downloads are not affected. Our team is actively working to restore service. In the meantime, please email [email protected] for assistance, including your product, a brief description of the issue, and your case number if you have one. Response times may be longer than usual while we work through this. We apologize for the inconvenience and appreciate your patience.
- investigating Sep 03, 2026, 09:58 AM UTC
We are continuing to investigate this issue.
- investigating Sep 03, 2026, 10:04 AM UTC
We would like to inform you that the recent incident affecting OPSWAT Support Portal has been fully resolved by our engineering team. All features are now functioning normally. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Our team continues to closely monitor the system to ensure stability.
- resolved Sep 03, 2026, 10:06 AM UTC
This incident has been resolved.
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