OPSWAT incident

MetaDefender Cloud - US - CDR Degraded Performance

Minor Resolved View vendor source →

OPSWAT experienced a minor incident on October 31, 2025 affecting API - Deep CDR, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 10:04 AM UTC
Resolved
Oct 31, 2025, 10:13 AM UTC
Duration
8m
Detected by Pingoru
Oct 31, 2025, 10:04 AM UTC

Affected components

API - Deep CDR

Update timeline

  1. investigating Oct 31, 2025, 10:04 AM UTC

    We have received reports indicating that MetaDefender Cloud - CDR is experiencing issues. Our team is investigating and will provide an update as soon as possible.

  2. identified Oct 31, 2025, 10:07 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 31, 2025, 10:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 31, 2025, 10:13 AM UTC

    This incident has been resolved.