OPSWAT incident

MetaDefender Cloud - US, EU, JP, AU, and CA Partial Outage

Major Resolved View vendor source →

OPSWAT experienced a major incident on November 18, 2025 affecting API - Multiscanning and API - Multiscanning and 1 more component, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 06:44 PM UTC
Resolved
Nov 18, 2025, 09:39 PM UTC
Duration
2h 55m
Detected by Pingoru
Nov 18, 2025, 06:44 PM UTC

Affected components

API - MultiscanningAPI - MultiscanningAPI - MultiscanningAPI - MultiscanningAPI - MultiscanningAPI - Deep CDRAPI - Deep CDRAPI - Deep CDRAPI - Dynamic AnalysisAPI - Deep CDR

Update timeline

  1. investigating Nov 18, 2025, 06:44 PM UTC

    We have received reports indicating that MetaDefender Cloud is experiencing issues. Our team is investigating and will provide an update as soon as possible.

  2. investigating Nov 18, 2025, 06:46 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 18, 2025, 07:11 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Nov 18, 2025, 08:59 PM UTC

    We have resolved issues in US, EU, AU, and CA regions. We are currently working on JP region.

  5. resolved Nov 18, 2025, 09:39 PM UTC

    All regions have recovered.