OPSWAT incident

MetaDefender Cloud - EU Degraded Performance for Archive Scan

Minor Resolved View vendor source →

OPSWAT experienced a minor incident on November 19, 2025 affecting API - Multiscanning and API - Deep CDR, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2025, 08:06 AM UTC
Resolved
Nov 19, 2025, 08:50 AM UTC
Duration
43m
Detected by Pingoru
Nov 19, 2025, 08:06 AM UTC

Affected components

API - MultiscanningAPI - Deep CDR

Update timeline

  1. identified Nov 19, 2025, 08:06 AM UTC

    Our Engineers have located the cause of the issue and are working on a resolution

  2. monitoring Nov 19, 2025, 08:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 19, 2025, 08:50 AM UTC

    This incident has been resolved.