OPSWAT incident

MetaDefender Cloud - Japan Outage

Major Resolved View vendor source →

OPSWAT experienced a major incident on November 25, 2025 affecting API - Multiscanning and API - Deep CDR, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 03:20 AM UTC
Resolved
Nov 25, 2025, 04:05 AM UTC
Duration
44m
Detected by Pingoru
Nov 25, 2025, 03:20 AM UTC

Affected components

API - MultiscanningAPI - Deep CDR

Update timeline

  1. investigating Nov 25, 2025, 03:20 AM UTC

    We have received reports indicating that MetaDefender Cloud -JP is experiencing issues. Our team is investigating and will provide an update as soon as possible.

  2. identified Nov 25, 2025, 03:31 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 25, 2025, 03:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Nov 25, 2025, 03:57 AM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Nov 25, 2025, 04:05 AM UTC

    This incident has been resolved.