OPSWAT incident

MetaDefender Cloud - US and EU Outage

Resolved after 1 hour 31 minutes, affecting API - Multiscanning and API - Multiscanning and 1 more, on December 11, 2025.

resolved Dec 11, 2025, 01:42 PM UTC

This incident has been resolved. We apologize for any inconvenience caused by these issues.

Started: Dec 11, 2025, 12:10 PM UTC
Resolved: Dec 11, 2025, 01:42 PM UTC
Duration: 1h 31m
Detected by Pingoru: Dec 11, 2025, 12:10 PM UTC

Affected components

API - MultiscanningAPI - MultiscanningAPI - Threat Intelligence FeedAPI - Threat Intelligence FeedAPI - Deep CDRAPI - Deep CDRAPI - Vulnerability ScanningAPI - Vulnerability ScanningAPI - IP-Domain ReputationAPI - IP-Domain Reputation

Update timeline

investigating Dec 11, 2025, 12:10 PM UTC

We have received reports indicating that MetaDefender Cloud - US and EU are experiencing issues. Our team is investigating and will provide an update as soon as possible.
identified Dec 11, 2025, 12:23 PM UTC

We have implemented a fix, but we are still seeing slow performance. We will continue investigating and will provide updates as soon as we are able.
monitoring Dec 11, 2025, 01:16 PM UTC

Performance has been restored. We will continue to monitor.
resolved Dec 11, 2025, 01:42 PM UTC

This incident has been resolved. We apologize for any inconvenience caused by these issues.

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