OPSWAT incident

MetaDefender Cloud - EU Partial Outage

Major Resolved View vendor source →

OPSWAT experienced a major incident on December 11, 2025 affecting API - Multiscanning and API - Deep CDR, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 03:07 PM UTC
Resolved
Dec 11, 2025, 04:42 PM UTC
Duration
1h 35m
Detected by Pingoru
Dec 11, 2025, 03:07 PM UTC

Affected components

API - MultiscanningAPI - Deep CDR

Update timeline

  1. investigating Dec 11, 2025, 03:07 PM UTC

    We have received reports indicating that MetaDefender Cloud - EU are experiencing issues. Our team is investigating and will provide an update as soon as possible.

  2. identified Dec 11, 2025, 04:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 11, 2025, 04:20 PM UTC

    We have mitigated the issues and are currently monitoring.

  4. resolved Dec 11, 2025, 04:42 PM UTC

    We have resolved this issue. We apologize for any inconvenience.